How to Navigate the Channel/Master Thread
When viewing an email, you will see a hyperlink in the "SUBJECT" field. Clicking that link will take you to the chronological item view and display all emails with the same subject.
For Text Chat and Group messages you will see a hyperlink in the "CHANNEL / CONVERSATION GROUP" field. By clicking this, you will be taken to the Chronological Item List that will have all other messages from that thread across all time whether it is group, text or chat conversations.
The Chronological Item List will display all messages in that "conversation" across all time.
You can see this by hovering over the “people” icon in the Chronological Item List field ACTOR(S).
You can also see those actors in an item view by expanding “Related Actors” at the bottom of the item view.
Viewing Thread by Thread
In the Chronological Item List you will see that the date time stamp field will be in order and you can view conversation by conversation by scrolling to the next date, clicking on the “eye” icon view and clicking the Thread Group link.
Exporting 24 Hour and Master Threads
When exporting text and/or chat communications, you will have the option to export the individual messages with attachments to an HTML file of that text or chat message. You also have the option to export out a full thread history or 24 hour ...
Understanding the Option of Isolating Threads in an Import
Isolation of chat threads allows for comparison of chat threads present on different devices. This keeps the chat thread from being combined with other evidence and shows it as it appeared on that single device. Otherwise chats, sms, mms and ...
How to view the 24 Hour Thread
In your project dashboard, click on "Review Project Metadata." On your left, you will see a list of filters. Select the "Type" filter to display a list of sub-categories. From that list, click on "Communication." After clicking on "Communication," a ...
Shortcut to Navigate a 24 Hr. Thread to Chronological Item List
For navigation instructions, read "How to view the 24 Hour Thread" When viewing the 24 hour thread, the control number at the top is a link that will bring you to the Chronological Item List view with all of the items in that thread. This is useful ...
How to Tag Items Within a 24 Hour Thread
For navigation instructions, read "How to view the 24 Hour Thread" When viewing a 24 hour thread, you have the option to tag the full thread or individual messages using the bulk tag feature. Select the items you would like tagged by either ...